Support center

FAQs

General

More
Is Hizima a manufacturer of smart lock Solution? Does it support customization for both hardware and software? Which industries can Hizima products be applied in? Can you share some case studies? How about Hizima locks' performance in durability, anti-corrosion and rust resistance? What tests have your products taken? Will the Hizima locks be opened illegally?

ZMACS CMS&APP

More
Will the system generate reports and automatically send to designated staff periodically? How should the user obtain the authorization to unlock? How long can operation logs be retained on ZMACS CMS? How many users does the ZMACS system support?

Keyless series

More
How well does the keyless padlock perform in terms of security? What if the battery of the keyless padlock runs out? Does it need to be returned to Hizima for replacement? How long does the battery last? Will the Hizima keyless padlock be opened abnormally using strong magnets？ Will the data logs be erased?

Keyed series

More
Could Hizima smart keyed locks resist violent destruction and illegal unlocking? Where does the working power of the smart keyed locks come from? Could Hizima smart key open different types of keyed locks? Could Hizima smart key be duplicated? Does it affect the access security after the loss?