Support center

General

We are an industry-leading original manufacturer of smart lock solutions providing one-stop R&D, production and sales. Our company is equipped with an excellent technical team in the whole industry chain, covering machinery, electronics, communications, software, data encryption and other technologies. we can provide software and hardware customization and after-sales value-added services according to your needs.
Mainly applied in telecom, power, high-speed rail, transportation and other industries. Please refer to the Industries page of this website or contact the Hizima service team for more information.
Our products are designed for outdoor applications. All of them reached IP65~IP68 and got CNAS and HRC tested. They are suitable for extremely corrosive coastal climates with high anti-corrosion and anti-rust properties. At the same time, various inspections and tests such as extreme temperature detection have been carried out on Hizima products for harsh outdoor environments.
No lock is indestructible. However, we put a lot of effort into maximizing access security. We developed some special designs on the safety structure of locks, such as full-metal compartment isolation design on keyless padlocks and keyed locks' cylinder to enhance the resistance against violent damages. The built-in AES 128-bit secure encryption and bi-directional SSL authentication security chip allow only authorized users to be identified, preventing technology unlocking.
Please refer to the description on products page.
The authorized local agents, working together with the Hizima team, provide a full cycle of after-sales service and support. When you encounter any problem, you can contact the local technical support or sales staff as soon as possible. Meanwhile, you can also put up your questions directly to Hizima professionals via email or instant message, and they will serve you with the best.